Sutton Group is a 100% Canadian company that was founded in 1983 and altered the course of an entire industry on the principle that real estate was driven by highly personalized relationships between the REALTOR® and their clients. As such, the Sutton System was designed to put the REALTOR® - not the real estate company - at the center of each business transaction. It delivers consumer-driven services, cost-control and creative business freedom to independent Realtors® on the front lines of the industry. Sutton was also the first real estate company to offer each of its 8,700 REALTORS® a personal email and custom website at the industry-renowned 'sutton.com' address. This initiative positioned it's REALTORS® as specialized information brokers, and empowered them to continue growing responsive relationships through a cohesive - and still personal - marketing strategy.
Sutton represents a history of innovation, a future of opportunity and a tradition of leadership. We have over 8,700 entrepreneurial professionals from coast to coast making it the third largest real estate franchise in Canada. Sutton has earned its position as a recognized and respected real estate leader in communities across Canada.
We pride ourselves on our honesty, integrity, and high ethics. These three principles have always been the foundations of our business philosophy. Most real estate companies claim to value these qualities and to focus on customer service. We alone in HRM have taken the extra steps of ISO 9001 certification and long standing BBB membership to back up our claims.
We are the only residential real estate company in Atlantic Canada that has earned the prestigious ISO 9001:2000 certification. This is a difficult standard to achieve and maintain. We are audited yearly by an external company to ensure we live up to our promise of quality customer service.
Until recently, we were also the only real estate company in HRM that was a member of the Better Business Bureau. We have been a member in good standing for many years! The BBB's vision: “To develop, encourage and promote an ethical marketplace” speaks for itself. Our reputation with our clients and within the industry reflects our commitment to these values.
Our past clients have given us a 98% customer satisfaction rating on our services! Today, we are still a family owned, local business with a conveniently located office. We are now one of the oldest real estate companies in HRM! We have a strong management team committed to our values, our clients and our REALTORS®
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We are proud to say our Sutton Membership is 200 franchises and over 8700 agents!